What our Customers say...


Patrick, Richard, Cody and Brandon are the epitome of what excellent customer service should look like for any business. We were very concerned about our pets during the cleaning process but our fears were laid to rest when the project manager and marketing assistant accompanied the technicians to our home to answer all our questions and relay the process in person. These technicians were extremely mindful of our family pets as they moved throughout our house cleaning our vents. The whole experience was quick, efficient and pleasurable. Would highly recommend this service.

Avanti communicated with us very well during the beginning until the end. All my items were returned clean and nice. Michelle was also a pleasure to work with and treated my stuff with care. 

This was a cleaning job not related to a loss. I'm truly impressed with how clean the carpet is! 

I recently had SERVPRO do some work at my house and I was extremely pleased with them. Everyone I dealt with was very nice and helpful. Chad, April, Ashea & Adam were great to work with. I would recommend SERVPRO to anyone that may need their services. 

April Noland and I had the best lunch presentation today, I feel confident when I send my clients to April at SERVPRO because she always keeps the agency updated with job progress on each of our clients. She always returns my calls within minutes. With having a recent client loss, I asked my customer how things were going with the process and they sang praises about the attention to detail and the attention they were given specifically by April. They stated seeing her on the site helped them feel comfortable throughout the process as they had a face to go with the name and knew was vested in their best interest. Thank you, April, for going above and beyond for all of our customers!

April N. informed me of all the services they offer at SERVPRO! She was explaining everything thoroughly and gave examples also! If you need cleanup for a disaster call SERVPRO. 

April Noland just completed our Lunch and Learn. WOW, she is great. Lots of services that I didn't even know SERVPRO offered!

April Noland great to work with!

The Marketing Representative, April Noland, is very knowledgeable about all of their services and techniques. She is always professional and compassionate about any topic you bring to her. Whether she stops by the office or we meet for a working lunch, April is always sharp!

We recently had a fire at our location, and SERVPRO was right on time taking the situation and making it easy to handle. The gentleman, Adam, that was doing the cleaning of our carpets was absolutely phenomenal. He took great pride in his work and worked tirelessly till it was complete, and professional regardless how hot, tired he was. I hope the company takes time let him know what a value he is. 

April is very knowledgeable, helpful, and goes above and beyond to help. Thanks for always doing an awesome job and treating customers like family, SERVPRO!

April Noland answered all my questions in a timely manner. I would highly recommend SERVPRO to anyone. Great price and service.

Love love love April! She’s so sweet & goes above and beyond for us! She came in and did a presentation at our office (Allstate on 18th St-Richard Gregory Office) she explained what SERVPRO does. Most things we didn’t even know! She even brought me cupcakes for me getting licensed in insurance. She’s amazing! If you need anything, go to her. She will be happy to help and explain everything to you. She’s very easy to get ahold of when you need her! Thank you April for everything!

We recently met our new SERVPRO representative, April Noland,  when she hosted a luncheon to teach our office about the services SERVPRO could offer us and our clients. She is very knowledgeable about the insurance and restoration process. I would recommend April and SERVPRO to our clients! 

SERVPRO of Daviess county is extremely knowledgeable, friendly, and timely in any service they provide. I would highly recommend them to anyone. They are a great company to work with!

Review came in from our rebuild department: Good job! 

Review came in from our rebuild department: "SERVPRO was the best company we have ever worked with!" 

Very professional! Great job! 

SERVPRO rocks & the employees are the best!

SERVPRO always does a great job and has awesome marketing employees!

They are the best.

All the personnel who came to help us were professional and they knew what they were dong. Zach, Chris, and Asheya made sure to answer all my concerns. 

5/5 Stars 

SERVPRO has provided us with fantastic service on several occasions. They responded quickly in each instance and had our basement dry and clean after the first visit. They also came back repeatedly to check on how our carpets were drying and even monitored whether the drywall was affected. If you have water damage, know that this organization will quickly address your problems and are very trustworthy. Thanks again, SERVPRO, for helping us - we really appreciate it that you are there and we can count on you.

SERVPRO did an excellent job for us. We used a different company for water remediation for flood water in the past and lived to regret it. SERVPRO was quick, courteous and did a great job. They did what they said they were going to do and didn't try to price gouge after the fact which is what their competitor did. Very satisfied! 

They cleaned our duct work. Did a fantastic job and super friendly!

GREAT job!

Fantastic Service-quick response and trustworthy personnel. Great Service!!!

Helped me in my time of need. 

Very, very satisfied. Very professional!

I felt like they were very knowledgeable about their job. I felt so at ease with SERVPRO. They came in and took control of things and eased so of the stress and uncertainty we were going through. I am very thankful for Lori and her crew!

SERVPRO was very helpful.  Your people made a difficult situation much easier to handle.  Thank you.

very friendly and efficient service

Very happy with everything Rick and his crew provided from the very first call in about my water damage...highly recommended

This team was very good to accommodate our schedule to come back and check the drying process. They where very helpful with additional boxes and bags to help with our cleanup process.  They did a very good job of cleaning everything up they could before leaving. 

Great Staff. Rick was awesome. Entire staff went above and beyond.  At one point, Kyle even swept our garage which wasn't required.

"To whom it may concern,

I will be writing another letter after the garage is cleared.  I GREATLY appreciate the prompt arrival of your services getting the walls, ceilings, etc. wiped and cleaned in my house.

Thank you!


"I am so satisfied with the work of these SERVPRO employees.  They treated my home like it was their own and treated me with the utmost respect. I will definitely recommend this company to my family, friends, and Heating & Cooling Co.  I will also call them first thing when I have a problem or need help cleaning or restoring my property. "

"Kyle was Great!"

10 out of 10, "Very nice People!"

"Very pleased with them!" 

on a scale of 1 to 10-10 out of 10

"Great Job! The house  smells great (after it had been smoked in Heavily for decades!)

"Great service by Joe & Ric, Super Great Service"

I cannot say enough good things about SERVPRO. From the original estimate to the last fan removal, the gentlemen were kind, considerate, and compassionate. We hired them for clean up after a flood in my grandmother's basement left 8 feet of water and a wake of destruction of 50 years of memories. As things were removed, they showed constant compassion and were very cognizant of what they were removing. They treated her things with dignity and were so respectful of her.

We were working with insurance and they were so accommodating with paperwork and information to make sure we had what we needed.

I hope I never need them again, but in the case of another disaster, they will be my first phone call.

Many thanks to SERVPRO for the rapid response and efficient service on the day my basement flooded. They were here within one hour of my call, quickly assessed the situation and made calls with precise instructions for the help I needed. Over the next few days, many friendly and professional SERVPRO employees were here to give me the assistance I needed. I give special thanks to David, Maegan, Larry and Drew! I could not have been more pleased with their service. 

This was a large water loss on a hotel. Good Job

I want to compliment Steve Johnson, Ashley and her co-workers for their professionalism in their survey, briefing and treatment of my home in Franklin. It was a pleasure dealing with people really proficient and dedicated to their job. Each performed remarkably well. I will recommend SERVPRO to others.

"excellent job under tough circumstances"

"No recommendations. Awesome service!"

"Rebecca is super nice and professional. Enjoyed having her in my home!" Tina C.

"Jennifer D. was my main contact and I feel that she communicated very well the process we were to go through and she answered all questions and concerns. She also went above and beyond for my family. 10/10" 

"excellent job under tough circumstances"

No recommendations, Pefect!

Amazing group, thank you so much for your help! Can't say enough about how great you were!!!

just want to thank you very much for working on my house and being so polite and courteous.  If it wasn’t for you I just don’t know what i would’ve done. I found things that belonged to my parents that I thought were lost years ago and were still dry.

"You guys were great.  There is no way me or my Parents could do this ourselves.  I can not image what we would have done without you and your team."

"The crew was thorough, kind and empathic. They treated my things as if they were their own."

"This was a fantastic group to work with! We are so pleased!"

No recommendations, They did a GREAT Job!

"Exceptional Services in a stressful situation!"

Very Polite and courteous, would truly recommend

"Staff is wonderful, hard workers, and deserve a wage increase!"

"Great job, very courteous!"

"The did a GREAT job!" On a scale of 1-10, recommend a 10 to family and friends.

This was a large water loss on a hotel. "Good Job"

"Very Professional"

I couldn't thank this team more for getting all of my stuff out of my apartment after the fire. They were all very professional, respectful, helpful, and consideratee of all of my possessions and my family. I would recommend them to everyone! Thank you again!

"Staff is wonderful, hard workers, and deserve a wage increase!"

"extremely attentive, friendly, and helpful!"

"did an excellent job. They where courteous and represented SERVPRO extremely well.  they were professional about the job"

no recommendations. "Great Job!"

"Awesome service"

Pipe burst and caused water damage. "looks great!"

SERVPRO Office staff was attentive to my concerns and earned a perfect score!

"The did a GREAT job!" On a scale of 1-10, recommend a 10 to family and friends.

Great, friendly, and responsive staff. Always involved with the community and continually giving back!



SERVPRO has been so wonderful to us after we experienced a house fire. The staff have all been so friendly and professional. We had a small job but they treated us as though ours was the only job they had. They were very accommodating and put up with our 6 dogs! They were trustworthy, as we gave our house key to them and they came and went as they needed to without disrupting our lives. I would recommend them 110 %! Thank you SERVPRO for putting our home back together even better than it was before! Lovely!