Process Makes the Difference

2/25/2022 (Permalink)

It’s all about the process. SERVPRO has built a tried-and-true system that is geared towards making the claims process smooth and efficient for all parties involved, from the adjuster to the property manager and essentially the property owner or resident. A couple of the key elements are COMMUNICATION and DOCUMENTATION. Optimally, SERVPRO will already have done a full property evaluation, or an Emergency Ready Plan, and photographed the entire facility or residence so that the preexisting condition is well established.

If these photos are not in place before a loss, we immediately begin to photograph the entire area and gather data such as moisture readings, evidence of organic growth, and conditions of all parts of the structure from the roof and exterior to the interior and insulation.

We then are able to build our estimates based on established IICRC protocols, so that everything is packaged for the Insurance Adjuster to compare data and evaluate the policy in accordance with accurate proof of the damages and evidence of the cause of loss. This makes for a swift turn around on getting claims approved, and allowing us to start reconstructing the property for the customer!! Easy as that! Call us today!

Tips for Removing Nasty Cigarette Odor from your Home

2/8/2022 (Permalink)

Purchasing a new home with a former smoker? Besides the damages, getting the smell of smoke out is a nightmare. There are some tips that aid in this process.

1. Charcoal and White Vinegar
This method is by far the cheapest of many options as both charcoal and white vinegar are easy to come by from your local grocery or hardware store. By keeping open containers of either charcoal or white vinegar in your home, the cigarette smell is slowly absorbed out of the air. Keep in mind that this method only works for milder pockets of odor, so you might need something more heavy-duty if you've suffered a large ashtray fire.

2. Air Filters
If the solution above isn't as fast or as effective as you require, you might try an air filter. Since you're dealing with a very complex pollutant composed of many particles and gases of varying sizes, your best option is a HEPA filter. There are different ratings of filters based on what size particle you want to filter. Each filter is rated on a scale of 1 to 20 called a MERV rating. This tells you what size particle a filter effectively removes from the air. The higher the rating, the smaller particles it is capable of filtering. With a cigarette fire or odor, you should use a filter with a MERV rating of 18 or higher.

3. Contact a Professional
If these DIY tips aren't solving your issue, it's time to contact a fire cleanup and odor removal specialist at SERVPRO! These experts come with equipment that's designed exactly for this job, and they know how to use it with efficiency. One piece of tech many pros use is a hydroxyl generator. This device produces a harmless charged variant of water particles to break up odor molecules. This helps deal with the smell, and more advanced filters are used to deal with the pollutants.

Don't suffer from a lingering cigarette fire odor. Implement these tips and breathe easier.

We Are a PROUD IICRC Certified Firm

2/6/2022 (Permalink)

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.
• Require a technician on all jobs who has been formally trained and passed all required tests.
• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
• Maintain liability insurance to protect all parties in the event of an accident.
• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

Is It Duct Cleaning Time?

2/6/2022 (Permalink)

Allergy season is here. If you’re like many of us in Kentucky, you’re dealing with sniffles and sinus headaches too. Have you ever considered that part of your symptoms could be coming from your air ducts?

Your HVAC system circulates the air in your home anywhere from 5-7 times daily. Every time, it circulates microscopic allergens. Eventually, all of those tiny particulates build up and bring down your air quality. So if you’re one of the millions dealing with seasonal allergies cleaning your ducts could lessen the severity of your symptoms.

When Should I Get My Ducts Cleaned?

It is recommended that you get your ducts cleaned at the changes of the season. More specifically, fall or spring. It is at these times that the most dramatic changes to the weather starts. Kentuckians that are allergic to Ragweed and other pollens may want to consider the fall. As the nights get cooler, many of us open our windows to enjoy the fresh air. Ragweed blooms in the fall. The pollen can travel for 100 miles entering our homes while the windows are open. Damp places are the favored homes of mold and mildew. Large piles of leaves are examples of those places. Duct cleaning can also keep your energy bill down over the winter. A clean system means your HVAC unit doesn’t have to work as hard to heat your home. 

The spring is also a good time because we are generally already spring cleaning our homes. We are kicking up dust by cleaning our knick-knacks, and; our houses have been closed up all season. Kick up your spring cleaning a notch by investing in duct cleaning. Our duct cleaning services will aid in removing dust, dust mites, and pet dander from your home.

It’s also advisable to have your ducts cleaned after most reconstruction projects. The dust that accumulates post-construction can be detrimental to your air quality. Duct cleaning can keep the particulates from circulating around your house.

New homeowners should also consider getting their air ducts cleaned. This is especially true if the last time they were cleaned isn’t disclosed during the inspection. The idea of living in someone else’s dirty air does not sound appealing. 

How Often Should I Get My Air Ducts Cleaned?

A general rule of thumb is to clean your ducts at least every 4-5 years. However, certain lifestyles may require more frequent duct cleaning. For instance, animal lovers may need to have their ducts cleaned more often. This can help pet dander build up in the vents. Homeowners that smoke in their home may also want to have air ducts cleaned more regularly to battle the smell of nicotine.

If you're questioning how often to clean your ducts, NADCA simply suggests regular inspections. This will take the guesswork out of whether or not you're due for an air duct cleaning. 

Call us to schedule your duct cleaning today!

Theme of the Month – April

4/14/2021 (Permalink)

Theme of the Month – April

This month we are focused on talking about something hard: Biohazard. This is a service that many never think about until they are in the situation. Many times, people might try to clean this up themselves without first finding out the risks associated. There are many reasons why it is best to do your homework and choose a company to assist, but here are two great reasons:

• Safety: No matter what type of fluid (blood, feces, vomit, etc.), they are all considered biohazard from both human and animal. That means that they could carry life threatening pathogens to the person cleaning up the area or whoever is even just exposed to them. When working with life threatening pathogens, it is important to remove and dispose of this waste properly, in a trained manner. SERVPRO of Daviess County, Kentucky has completed all of the proper trainings, including being registered and compliant with OSHA and FEMA guideline to clean up any type of biohazard.
• Traumatic: When it is a personal connection, it is emotionally difficult to clean up the area when it is a traumatic loss. Having someone else come in will be easier on any family or loved ones.

If you have any questions about this service, give us a call.

BIG NEWS!

3/30/2021 (Permalink)

BIG NEWS!

With over 10 years of experience, Dewayne and Lisa Cox took over our franchise on March 25^th, 2021! This was a huge day for both our franchise, and the two others that the Cox’s already owned. If you see Dewayne and Lisa Cox, give them a big congratulations!

Dewayne Cox on the merger…

“I am finally able to share the news! An adventure, and it’s official! We have expanded our SERVPRO services in KY.  We are very excited about the future and this certainly would not be possible without my family, friends, our amazing TEAM COX members & my SERVPRO corporate family.

Now proudly providing fire and water restoration in:

Allen, Barren, Hart, Green & Taylor Counties.

Butler, Ohio, Hopkins, Muhlenberg & Edmonson Counties.

Daviess County”

Now that the news is out, if you see Dewayne or Lisa, congratulate them and support local by giving us a call to take care of all your water, fire, mold and cleaning needs! You will not regret it!

CONTRACTORS NEEDED!

2/22/2021 (Permalink)

CONTRACTORS NEEDED!

SERVPRO of Daviess County, Kentucky not only has a mitigation department, but also a rebuild department! Our goal is to be able to take you from beginning to the end when you give us a call.

Our Rebuild department is quickly growing, and we are looking for more contractors to have on hand for this growth! We are looking for Electricians, Drywallers, Tiling / Stonework, Masonry, Carpenters, Flooring, Framing, Plumbers, Roofers, Handymen, Painters, HVAC, and more. We are looking to make connections to all different types of skills to use as needed. If you are a contractor looking for more work, give us a call and see if we would be a good fit to work together.

Our goal is to make it “Like it never even happened.”

Contact Lisa at 270-670-2346 for more information.

*You must be licensed and insured, and willing to travel around our area*

Theme of the Month – February

2/3/2021 (Permalink)

Theme of the Month – February

Our Marketing Team works tirelessly to let our contacts, and the community know of all the emergency services we provide in case the need ever arises that an individual or business may need them. During February though, we are changing things up. This month, we are focused on some of the other business around our cities and counties, and what they can provide to consumers both inside and curbside. Multiple small businesses will be working with us throughout the month as we do a “Community Spotlight”. If you would like to be a part of our spotlight, send us a message! We would love to meet you and learn more about what you bring to our community!  

Head over to our Facebook and Instagram pages to keep up! You can also follow us on YouTube @SERVPRO10380 and always remember to support the hard-working local business owners around town! #SuportLocalBusinesses!

Local Marketing Representative – Shayland Weist

1/15/2021 (Permalink)

Local Marketing Representative – Shayland Weist

“I love working for a family oriented and team driven company like SERVPRO! I am so excited to see what we can do for the Owensboro / Daviess County and Hopkins County / Madisonville areas and the superb customer service we will provide!

I have loved meeting every person I have come into contact with and look forward to getting to know each one of you! In conclusion I would like to share a little bit about myself:

Outside of SERVPRO, you will find me working on a new home project, decorating, shopping, or doing something outdoors with my kids! We have 3 boys and a little girl, so we are always busy! To me, family comes first, work family included. We are all in this together and I believe we all must take care of each other to be successful!

Other tidbits about me:

I am a mom of 4 children, I love Italian food and my favorite dessert is gooseberry cobbler. I love repurposing antique furniture. My favorite thing to do is sit around the fire with friends and family. I am a retired All-American cheerleader, and I am finishing my business degree through Ivy Tech!”

Shayland Weist

Cell: 270-532-0444

SWeist@SERVPRO10020.com

How to Properly Care for Masks

1/6/2021 (Permalink)

How to Properly Care for Your Masks

Single Use Mask Disposal:

Snip Ear Straps

Place mask in plastic bag and tie top.

Throw away with normal trash.

Washing Reusable Masks:

TIP: Preferably use a different mask each time you need one, or at least one a day. It is also a good idea to have a bag for dirty and a bag for clean masks.

By hand-

Use regular tap water and detergent to scrub mask.

Rinse thoroughly with clean water after scrubbed.

By washer-

Check your mask to see if there are any specific directions on how to care for it. If not, most masks can be washed with your normal laundry.

You can use regular detergent and washer settings.

Drying-

You can either dry your masks in a normal dryer or let them air dry.

You can dry your masks laying down or hanging up in direct sunlight.

5 Steps to Sanitize Your Devices

12/21/2020 (Permalink)

During the COVID-19 pandemic, the CDC is suggesting that everyone clean and sanitize their phones at least once each day. While doing this, you also always need to remember not to spray your device directly with any product. Here is an easy way to do this that will only take a few minutes:

Step 1: Remove case, if applicable

Step 2: Use a soft cloth to wipe off top layer of dirt on phone and case

Step 3: Use a disinfectant wipe to wipe down to carefully clean device and case taking care around any openings, ports or buttons. This will kill the bacteria and viruses living on your phone.

Step 4: After wiping down your phone and case, put them to the side for about 5 minutes to air dry. This allows the wipe to work and disinfect before touching your phone again.  

Step 5: After air drying, wipe off anymore spots that may still have moisture present.  

Repeat this every day to help keep germs away!

Theme of the Month – November

11/30/2020 (Permalink)

Theme of the Month – November

With the holiday season in full swing, everyone is getting excited and ready! While this is a wonderful time of year, this is also the time of year when SERVPRO of Daviess County, Kentucky will begin receiving calls regarding holiday related accidents. State Farm provided some great tips on how to make sure this is not you this holiday season.

Cooking and Dining- When cooking during the holiday season, at times there are several people helping at once. The key to keeping everyone safe is to always have an adult in the kitchen to keep an eye on any heat sources that could catch on fire. Another best practice to keep small children and pets occupied in another room while cooking. You should also keep flammable items away from the stove or any other heat source that may be in the kitchen.

Preventing Foodborne Illnesses- While hand washing is always encouraged, washing your hands often is even more important these days. It is especially important while preparing food. Keep uncooked and cooked food separated to prevent cross contamination. Before serving food, check the temperature of to prevent undercooking. A general rule of thumb is anything should hit at least 140 degrees internally before eating. After preparing and food should only be at room temperature for two hours.

Shopping- When shopping in public this holiday season, make sure to constantly maintain a 6 foot distance and wear a clean mask. Another great idea is to only park in well-lit areas and store your purchases in your trunk or out of sight. It is also a good idea to only take a small bag while shopping, and avoid carrying large amounts of cash.

Traveling- When traveling, do not drive tired or angry. Also, if it is icy or snowy, leave extra room between cars. If you are going anywhere where you will be consuming alcohol, make sure to have a plan on how to get home safely, whether that be a designated driver or Uber/cab ride home.

Decorating- When putting lights on your home, make sure to use the proper ladder to get the job done, your safety is the #1 priority. Also, do not use any other furniture or items that are not intended for climbing on. If there are any children in the home, take care to keep sharp, glass or other breakable items up high. Before plugging in any cords, check for exposed or frayed wires. If you find any, toss and replace immediately. Using these wires could result in a fire. If using a real tree, once has gone dry, remove from the home immediately. A dry tree is a major fire hazard.

Thank you to State Farm for providing these great tips!

www.statefarm.com/simple-insights/residence/simple-holiday-safety-tips

#TipTuesday - Changing Air Filters

8/18/2020 (Permalink)

#TipTuesday

When was the last time you changed your homes air filters?

This is one home maintenance chore that is not always top of mind or renters or home owners. While changing your air filters is an easy task, it is easy to overlook.

Depending on how many people/pets live in a home and the homes size, it changes how often your filters need to be changed. If you have not been changing your filters regularly, here is a general guide on how often to change them:

• Single occupant/vacation home: 6 months.
• Single family home with no pets: 3 months
• Single family home with 1 pet: 2 months
• Single family home with more than 1 pet OR family members with allergies: 20-45 days

*NOTE* it is also a good idea to check them even more regularly, in case build up begins sooner!  

When it comes to changing your filters, the first thing you think of is improving air quality in the home. While this is the biggest reason why, another reason to regurally change filters is it can also extend the lifetime of your air/HVAC unit. When dirty air is circulating, it creates buildup within the system, and it takes more power to get the job done.

For more information, visit: https://www.betterhomeguides.com/home-improvement/how-often-to-change-air-filter-in-homes/

3 Step Certified: SERVPRO Cleaned Program

7/28/2020 (Permalink)

Since its beginning in 1967, SERVPRO has grown into a huge franchise with over 1,700 individually owned businesses around the world. The great thing about being a franchise is the ability to get assistance or direction on any situation that the franchise may come across because of all of the experience that has happened over the years. During these times of uncertainty with the Corona Virus/COVID-19 outbreak, it is important to partner with a business that has decades of cleaning experience, like SERVPRO.

In the beginning of the COVID-19 outbreak, SERVPRO Corporate began the Certified: SERVPRO Cleaned Program to reflect our companies unique experience and capabilities. SERVPRO of Daviess County, Kentucky quickly adopted the program, and started using it on all of our COVID-19 potential, suspected and confirmed cases. This program is made up of “The 3 C’s”:

Consult-

Step #1- Every business is different and have different needs. To start the program, we send a Cleaning Protocol Consultant who is trained to help guide you in figuring out the best course of action for your business. Once this is done, they will then create a personalized cleaning program that fits your individual needs. This includes looking at your type of business, building size, number of high touchpoints, incoming foot traffic, employee contact and congested areas of the building. Looking at this data will help decide what type of cleaning would be best to clean and sanitize the area.

Clean-

Step #2- The actual cleaning and sanitization. Using the guide built from the consultation, our trained crew undergo a deep clean on your business using our exclusive cleaning system. Our crews not only go by the SERVPRO Corporate standards, but also the CDC’s guidelines throughout the entire process. Our goal is to go beyond the scope of work to ensure maximum satisfaction and cleanliness for your staff and clients. We will also dispose of any hazardous materials that are created throughout the cleaning, so there is no cleanup for you.

Certify-

Step #3- Certify the cleaning. Once your businesses has undergone our Certified: SERVPRO Cleaned Program, we will then post and dated signage inside and out to give both incoming customers and your employees peace of mind that their safety is the #1 priority.

SERVPRO of Daviess County’s #1 goal is to help our local communities made COVID “Like it never even happened.” Our whole process and program are designed with this in mind. Give us a call today to discuss your options, and to secure your spot on our schedule!

Germs & Viruses Cleaning

4/22/2020 (Permalink)

There are many different germs and viruses that are being passed around this year. You may be wondering what you can do to prevent these germs from spreading to your family. The easiest way you can do this is by staying home as much as possible, and by consistently cleaning highly used areas inside your own home. This can be especially important if anyone in your home is an essential employee or if anyone has been out and about during that day.

Here is a list of some high touch areas of your home that can be very susceptible to germs-

• Doorknobs
• Light Switches
• Fridge, Sink and Microwave Door Handles
• Remotes
• Phones
• Keys
• Car Door Handles
• Handrails
• Touch Points on Chairs
• Countertops
• Cabinet Handles
• Bathroom Sink Hardware
• Toilets/Toilet Handle
• Sinks
• Computer/Laptop
• Tablets
• Touch Screens
• Tabletops

Another great way to help kill germs is by washing items infected by germs or worn outside the home as soon as possible. Doing this will help keep germs as bay when it is unavoidable for them to enter your home.

Trust SERVPRO to help disinfect and sanitize homes, businesses, vehicles, churches, emergency vehicles, healthcare facilities, and more. We offer free quotes, and are open 24/7 for your convenience!

Coronavirus Preventative Cleaning

3/24/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Daviess County, Kentucky, 270-683-1888

For more information:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Theme of the Month – February

2/7/2020 (Permalink)

Try the cool, refreshing taste of SERVPRO of Daviess County, Kentucky!

Theme of the Month – February

Each month our Marketing Department promotes a different type of issue that could arise in your home or business. This February, we are working to help people know about what can happen when a pipe freezes in their home. Not only can this frozen water pipe bust and cause a large water issue, if not found and mitigated in a rapid amount of time, mold can also begin to develop. With the cold weather still going strong, and it is important to take precautions to prevent loss from happening.

Some things you can do to avoid a busted pipe is:

• Keep pipes properly wrapped and insulated, both inside or outside the home
• Keeping garage doors closed as much as possible. Especially at night
• Keeping thermostat the same, both day and night
• Opening cabinet doors so warm air can circulate
• Remove water hoses from outdoor faucets
• Let water drip from faucets when below freezing

Give us a call if you have any issues, our water estimates are always free!

Mold and Its Odor

2/3/2020 (Permalink)

In your home or business, there are many things that can go wrong and cause stress. One of those things is when mold is discovered. While the sight is enough to make you want to pretend you did not find it, the smell is often just as unpleasant. The odor that is given off is typically very powerful, it is often the first sign you notice when you have an issue on hand.

Mold prospers in dark, secluded places where they have access to water or moist air. It does not like light, so it is often found in dark places such a crawlspaces, basements, garages, and attics. It also can grow in your bathroom or kitchen cabinets, and on old food items.

Here are some more facts about mold:

What does it smell like?

· We often get calls asking “What mold smells like?” While it can smell different to everyone, you can look for an earthy odor. Some people describe it as rotten wood, wet clothing, or the outdoors after a hard rain.

What makes it smell?

· One of the stages that mold goes through causes it to release mycotoxins into the air. This is what creates the smell, by all the organic compounds in the mycotoxins.

How can I get rid of it?

· Your best bet is calling a professional to come take a look. SERVPRO of Daviess County, Kentucky is now offering mold testing, which can confirm any question about what you have going on. We come onsite, take the appropriate test samples, and then send them off. We typically have results with 5 business days. At this point, you know exactly what is going on, and what steps to take at this point.

Roof Problems? Call SERVPRO!

2/2/2020 (Permalink)

After many of SERVPRO’s jobs, there tends to be items that have to be removed from the home or business. After mitigating the issue, repairs need to be made on the home. After being in business several years, we this need, and how many customers were not comfortable handling putting their lives back together by themselves. That’s when we started looking into helping fill this void.

This is when SERVPRO of Daviess County, Kentucky opened their rebuild department to be able assist their clients. While the department began working primarily with our customers that had mitigation services completed, over the years it has also grown to helping business owners and families who are looking for either remodeling or repairs.

While up to this point, the services offered only reached to inside buildings. We then noticed a large amount of calls received regarding roof replacement and repair. We are happy to announce that our rebuild department has now added these roofing services!

Give us a call for more information, and for financing options!

2019 F1rst Responders Bowl - Local WKU Hilltoppers!

1/12/2020 (Permalink)

SERVPRO has been the corporate sponsor of the F1rst Responder Bowl for the past 10 years, and our local franchise had an especially big reason to be excited this year: our local Western Kentucky University was playing in the game!

After the previous years game was a letdown with the game being cancelled from lightening strikes close to the field, it was almost “Like it never even happened.” SERVPRO’s from around the country were ready for 2019 to be a full game, especially for all the first responders in attendance.

Being the corporate sponsor, franchises from all over the country help host by donating their time, money, or tickets for local responders to enjoy with their families. We love giving back this way, and knowing we gave a family a fun night with their hero.

Congratulations to the Western Kentucky Hilltoppers for winning the game 23-20, and we cannot wait to watch again next year!

Unique Cleaning - Biohazard, Vandalism, Crime Scene

1/8/2020 (Permalink)

SERVPRO of Daviess County, Kentucky offers several types of more cleaning that is necessary, but not always common. Some of these include vandalism, graffiti, trauma, and crime scene cleanup. While these are not common, they are very needed when in that situation.

Trauma or Crime Scene:

• With both trauma and crime scene clean up, we are able to come onsite as soon as the investigation by the police is over. We are then able to begin restoring the area. We are certified to clean up, deodorize the area, and then dispose of any pathogens or bodily fluids that are found at the scene.

Vandalism or Graffiti Art:

• Anytime someone does something to your property, it is very upsetting, but SERVPRO is here to make it “Like it never even happened.” In these situations, it is something that you want to be taken care of quickly. For both circumstances, the longer it sits the worse it is. You want to get a professional onsite as quickly as possible to minimize the issue.

Pet stains? No problem!

11/4/2019 (Permalink)

While you may have perfectly trained indoor pets, sometimes, accidents happen! Here are some tips about what to do when you find one of those “accidents”!

*Do not forget to always spot test any products before use*

Urine Stains: if found while still wet, blot up excess moisture as soon as possible. The quicker you get it up, the less it will soak in and spread around. Once you have as much up as possible, use either a pet stain remover, or a mixture of 2 cups of vinegar, 2 cups of warm water, and 4 tablespoons of baking soda. Place mixture into a spray bottle, and spray directly onto the stain. Let it sit for 5-10 minutes, then blot up with a clean paper towel.

Older or Heavier Stains: the first step is to get as much of the heavy or dry stain up as possible. Once you have done that, pour straight vinegar on the stain (but just enough to soak through!). After the vinegar, you will sprinkle baking soda (just enough to cover the stain), then cover with an upside down laundry basket, or a bowl. This will keep family members or pets from walking through it while it soaks. Let the stain sit and COMPLETELY dry for 24 hours. After that time, make sure the stain is dry, sweep or pick up any loose dirt, and then vacuum the spot. After that, the stain should be gone!

For more information on this method, visit: https://lifehacker.com/use-vinegar-to-get-rid-of-old-stinky-pet-odors-1520292441

If you are still not satisfied with the carpet smell or look, reach out to the professionals at SERVPRO for a free carpet cleaning quote!

Detailing, Deodorizing and Cleaning Vehicles

2/26/2019 (Permalink)

SERVPRO of Daviess County, Kentucky has the resources to clean just about anything, this includes vehicles. While we are not typically the first person you think about for this service, we are able to do detailed cleanings, deodorization, and carpet shampooing.

Recently, we have had several different instances where we have brought a vehicle to our office to be deep cleaned. These include:

1. Cleaning biohazard our of a police departments cruiser.
2. When a fire extinguisher went off in a brand new truck.
3. When a newly purchased car had a lingering smoke smell stuck in it.

When a disaster strikes your vehicle, don’t hesitate to give the professionals a call to make it “Like it never even happened.” We are available 24/7, and are happy to give you a free quote. #Cleaning #Detailing #Car #Truck #SUV

Theme of the Month – February

2/14/2019 (Permalink)

Theme of the Month – February

February is one of our busiest months here at SERVPRO of Daviess County, Kentucky. With temperatures dropping so low, we see a lot of broken, busted and frozen pipes in many homes and businesses in the area.

Because of this, the theme of this month is how business and home owners need to be proactive against this. Take steps to prevent damage, before it happens!

February also happens to be the month of Valentines Day. Because of this, we thought it would be fun to give out hand warmers! They not only symbolize preventing your hands from being cold, but also that we want to KEEP THINGS WARM between us and out contacts in the field!

Keep these two things in mind throughout the month of February and keep us in mind when you may be dealing with any type of damage on your home or business!

#TipTuesday - Cleaning Lampshades

1/14/2019 (Permalink)

The #TipTueday for this week is about your lamp shades!

Lamp shades are something that it is hard to know how to clean. They get dusty, yet the fabric is hard to get dust off of.

Here is a hack to get rid of this problem: lint rollers.

Take a lint roller, and simply roll it all over the lampshade. This will take off the majority of the dust that has been collected, then use a piece of duct tape to get the hard to reach spots (example: around the seams). Your lamp shades will be looking good as new in no time!

-------------------------------------------------------

SERVPRO of Daviess County, Kentucky takes pride in being one of the top cleaning companies in the area. Take time to look around our website for more information about the services we do, and feel free to contact us for a cleaning quote!

Easy Way to Give Back

1/9/2019 (Permalink)

There are many different organizations and non-profit groups in every town. While most people want to give back to these programs, many do not know how or have the time to. Here is an easy way to continually give back without even having to think about it: Kroger Community Rewards.

The Kroger Company has set up a program where each person shopping with a Kroger card or alternate ID can choose a charity, or organization for part of what they spend to go to. Going online and taking a couple of minutes to set up your account and choosing one of the listed organizations can really help them over time.

Go to https://www.kroger.com/topic/kroger-community-rewards-3 to learn more about this program, and to choose what you would like to donate to.

SERVPRO® Vision Statement

11/29/2018 (Permalink)

SERVPRO® Vision Statement: To be the premier cleaning and restoration company in the world.

Being a franchise, we have a lot of goals that are set by corporate that each franchise owner has to follow through with. The SERVPRO Vision Statement is one of these. Every franchises goal across the world is to be the #1 provider in the area. We want to be the first thing you think about when you have an accident or need any type of cleaning. When we are called, our goal is to make it “Like it never even happened,” and provide a stress-free process all the way through.

-----------------------------------------------------

SERVPRO of Daviess County, Kentucky is always just a phone call away. With our 24/7 service hours, we always have a team available and ready to head your way. Call us at 270-683-1888 for more information about what we can do to assist you.

SERVPRO® Purpose Statement

11/29/2018 (Permalink)

SERVPRO ® Purpose: To help entrepreneurs succeed.

When you own a business, there is a lot on your plate. You do not always have time to pay attention to the little things, like deep cleaning. You do not always have time to put an emergency plan in place either. This is where we come in. No one wants to work or come to a place that is not clean and when a disaster hits, you need it cleaned up as quickly as possible. With SERVPRO’s goal of helping business owners succeed, our job is to come in and make it “Like it never even happened.” We want to help you resolve your problems quickly and efficiently through hard work and communication. With SERVPRO® being a 24/7 business, we can also work around your store hours to help keep your doors open as much as possible. Our goal is to help you.

SERVPRO® Core Values

11/29/2018 (Permalink)

SERVPRO® Core Values:

• Believe in a Dream- We want to help others reach their dreams by helping their businesses grow.
• Grow Relationships- We are a locally owned business, and we support other local businesses. We want to help grow local relationships and help one another in our communities.
• Share the SERVPRO Story- We want to share the story behind the orange and green trucks: a husband and wife wanting to start something great for their family. This family mentality is still strong throughout the business today.
• Financially Frugal- Being a restoration company, we are in the business of saving, not replacing. We want to save as much as we can during project. This in turn helps keep costs and turn around time down.
• Follow the System- Every franchise is required to follow the system set into place by corporate. Our specialized line of products and procedures have been proven over the years and are constantly being improved. Using these state-of-the-art systems is our key to success.

SERVPRO® Mission Statement

11/29/2018 (Permalink)

SERVPRO® Mission: To develop a team of quality people who focus on excellent service, fairness and mutual respect.

The SERVPRO® Mission Statement is very powerful. It outlines all of our companies’ goals in just a few words. We want our customers to have the best possible experience when it comes to having a loss in their home or business. We know this is a stressful time in your life, and we want to take the stress away. When it comes to doing business, we want to be fair on both our end and your end. This happens through respecting one another throughout the entire project. When we continually stick to this statement, that is when great customer service happens, and jobs get done quickly and efficiently.

Thanksgiving Day Tips!

11/19/2018 (Permalink)

With Thanksgiving being this week, many of us are preparing a large meal for family and friends. While we are preparing for all the festivities, we often let our guards down, and accidents tend to happen. Do not let this be you this season!

Here are some tips on cooking your turkey safely and efficiently:

1. Safely Thaw Your Turkey- Never thaw your turkey by leaving it on the counter, this can cause bacteria to quickly grow. Keep turkey in its packaging while it is thawing. It takes about 24 hours per 5 pounds of turkey for it to fully thaw out, so plan ahead!
2. Make sure turkey is fully thawed and dry- Water in or on the turkey can cause an explosion when it makes contact with the oil.
3. Do not deep fry on decks, under patios, in garages or any other enclosed space.
4. Keep children and pets away from frying area.
5. Keep a fire extinguisher near, just in case.

https://www.kyfb.com/insurance/lifes-blueprints/avoid-fowl-play-with-these-thanksgiving-cooking-tips/

Black Friday Safety Tips

11/19/2018 (Permalink)

During the holiday season, a lot of mischief begins to happen with people going out of town, many gifts being bought, and families letting their guard down. One of the biggest days during this season that is full of chaos is Black Friday. Many people love going Black Friday shopping for not only the good deals, but for the experience. Sometimes the experience is not a good one though. Here are some tips that will help make sure your shopping trip is enjoyable and safe!

1. Use a credit card instead of large amounts of cash
2. Wear a crossbody style bag, and never take it off. This helps avoid being pickpocketed.
3. Carry keys and credit cards separate from each other. This way the cards do not fall out while you are pulling out your keys.
4. Store your purchases in the trunk, or out of sight. This prevents break-ins!
5. Already have your keys in hand when you are leaving the stores
6. Shop in pairs and make sure not to overload your arms while shopping
7. Always double check you locked your doors and your windows are up!

https://mpdnews.com/2015/11/black-friday-shopping-tips-for-our-elves/